Returns & Exchanges

At TideWe®, we stand behind the quality of our gear and offer a hassle-free 30-day return policy to ensure you are completely satisfied with your purchase. Whether you need a different size or a different style, we are committed to making your exchange or refund process as smooth as possible.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Place the items in their original packaging with all tags attached, ensuring the gear is in new, unworn condition.

• 3.
  Ship It Back

  Print your prepaid shipping label provided by our system, securely attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects your returned items, we will process your refund or ship your exchange within 5-7 business days.